Terms & Conditions

Welcome to HA GALERIE. These Terms & Conditions outline the rules and regulations for the use of our website and services. By accessing our website and purchasing artwork from HA GALERIE, you agree to comply with and be bound by these Terms & Conditions.

 

1. General Information

  • Company Name: HA GALERIE
  • Owner & Artist: Ha Duong
  • Location: The Hague, The Netherlands
  • Chamber of Commerce Registration: 84337389
  • VAT Number: NL003949639B39
  • Contact Email: info@hagalerie.nl

These terms apply to all purchases made on our website or in-store, and are governed by Dutch law.

 

2. Intellectual Property

All content on the HA GALERIE website, including but not limited to artwork images, logos, text, and design elements, are the intellectual property of HA GALERIE and Ha Duong, unless otherwise noted. You may not copy, reproduce, distribute, or use any part of our content without express permission from us.

 

3. Purchasing Artwork

By placing an order through our website, you agree that:

  • You are legally capable of entering into binding contracts.
  • You are providing accurate, complete, and up-to-date information.
  • You acknowledge that all purchases are subject to availability and may be subject to confirmation from us before shipping.
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4. Pricing & Payment

All prices are listed in EUR (€) and include VAT, unless stated otherwise. We reserve the right to adjust prices at any time but guarantee that the price at the time of purchase will be honored for your order.

Available payment methods:

  • iDEAL (for Dutch/Belgian customers)
  • Visa
  • MasterCard
  • In-Gallery Card Payments (Visa, MasterCard)

Once the payment is confirmed, we will proceed with order fulfillment and shipping. All transactions are encrypted and secure.

 

5. Shipping Policy

We offer both national and international shipping. For more details, please refer to our Shipping & Returns section.

  • Within the Netherlands:
    We will contact you to arrange a preferred delivery date and time.
  • International Shipping:
    For international orders, the canvas will be rolled up and shipped in a secure tube. The buyer is responsible for any customs duties or taxes that apply in the destination country.

 

6. Returns & Refunds

If you are not satisfied with your purchase, we offer returns within 14 days of receipt. The artwork must be returned in its original condition and packaging. For more details, refer to our Shipping & Returns section.

Custom, discounted and commissioned works are non-returnable unless they are damaged or defective.

 

7. Damages & Defects

If your artwork arrives damaged or defective, please notify us immediately by contacting info@hagalerie.nl. We will assess the situation and offer either a replacement or a refund based on the condition of the artwork and availability of replacements.

 

8. Liability

HA GALERIE and Ha Duong are not liable for any indirect, incidental, or consequential damages resulting from the purchase, use, or inability to use the purchased artwork. Our liability is limited to the value of the artwork purchased.

 

9. Privacy

We respect your privacy and ensure that your personal data is handled in accordance with GDPR regulations. We will not share your information with third parties unless it is necessary to fulfill your order (e.g., providing your address to a shipping carrier). For more information, please review our Privacy Policy.

 

10. Applicable Law & Jurisdiction

These Terms & Conditions are governed by the laws of The Netherlands. Any disputes arising from your use of this website or purchase of artwork will be subject to the exclusive jurisdiction of the Dutch courts.

 

11. Changes to Terms & Conditions

HA GALERIE reserves the right to modify these Terms & Conditions at any time. Changes will be posted on this page, and it is your responsibility to review the terms regularly. Continued use of the website or purchase of artwork after changes are made indicates your acceptance of the