Privacy Policy

At HA GALERIE, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other relevant Dutch laws.

 

1. Data Controller

  • Company Name: HA GALERIE
  • Owner & Artist: Ha Duong
  • Location: The Hague, The Netherlands
  • Contact Email: info@hagalerie.nl
  • Chamber of Commerce (KvK) Number: 84337389
  • VAT Number: NL003949639B39

 

2. What Personal Data We Collect

  • We may collect and process the following personal data:
  • Contact Information: Your name, email address, phone number, and mailing address.
  • Payment Information: For processing payments, we collect necessary financial details such as credit card information. Payment processing is securely handled through our payment partners and is encrypted.
  • Order Details: Information about your purchased artwork, shipping details, and order history.
  • Website Usage Data: Information about your interactions with our website (e.g., IP address, browsing activity, and cookies) to improve our site and tailor our services.
  • Communications: Any messages or inquiries sent to us through email or contact forms.

 

3. How We Use Your Data

  • We use the data we collect to:
  • Process Transactions: Including fulfilling your order, processing payments, and shipping artwork.
  • Communicate with You: For customer service inquiries, updates on your order, and information on upcoming exhibitions or events (if subscribed).
  • Improve Our Services: Using website analytics to understand how our visitors use the site and improve the user experience.
  • Legal Obligations: Comply with tax, legal, or regulatory obligations.

 

4. Legal Basis for Processing Personal Data

  • Under GDPR, we must have a lawful basis for processing your personal data. These include:
  • Contractual Obligation: Processing your data to fulfill an order or service request.
  • Consent: If you subscribe to our newsletter, you give explicit consent to receive updates and promotions.
  • Legal Compliance: We may process your data to comply with legal and tax obligations.
  • Legitimate Interest: Improving our services, maintaining customer relationships, and ensuring website security.

 

5. Sharing Your Data

  • We do not sell, trade, or share your personal data with third parties, except:
  • Service Providers: We work with third-party providers (e.g., shipping companies, payment processors) who need your data to perform their services. They are obligated to handle your data securely and comply with GDPR.
  • Legal Requirements: If required by law, we may disclose your data to comply with legal obligations or protect our rights.

 

6. Data Retention

  • We will retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by law. For example:
  • Contact information and order history will be kept for tax and legal purposes for up to 7 years.
  • Payment details are securely handled by third-party providers and are not stored on our servers.

 

7. Your Rights

  • As a data subject under GDPR, you have the following rights:
  • Right of Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request corrections to any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected, or if you withdraw consent.
  • Right to Restrict Processing: You may ask us to suspend the processing of your personal data under certain circumstances.
  • Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal data in certain cases, including for direct marketing purposes.
  • To exercise these rights, contact us at info@hagalerie.nl. We will respond to your request within one month, as required by GDPR.

 

8. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. All payment transactions are encrypted, and we follow strict procedures to ensure your data is handled securely.

 

9. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us improve site functionality and analytics. You can control the use of cookies through your browser settings. 

 

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and we encourage you to review the policy regularly.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

  • Email: info@hagalerie.nl
  • Address: HA GALERIE, Hogewal 1 BIS, 2514 HA, The Hague, The Netherlands